Private Policy

Effective Date: March 10, 2024

Thank you for choosing ThatGirl Hair Extensions. We are committed to providing you with a seamless shopping experience. Please review our Shipping Policy to understand the details of how we handle the shipping of your orders.

 

1. Order Processing Time:

  • Orders are processed within 1-2 business days after payment confirmation.

2. Shipping Origin:

  • Our products are shipped directly from our manufacturer in China.

3. Manufacturing and Processing Time:

  • The manufacturing and processing time at our Chinese facility takes approximately 4-6 business days.

4. Shipping Carrier:

  • We use Redex as our preferred shipping carrier for domestic orders within the USA.

5. Estimated Delivery Time:

  • Once the manufacturing and processing are complete, the estimated delivery time to customers within the USA is 3-4 business days.

6. Shipping Destination:

  • Currently, we only support shipping within the United States. We do not offer international shipping at this time.

7. Shipping Costs:

  • Shipping costs are calculated based on the weight of the items in your order and the destination address. Shipping costs will be displayed during the checkout process.

8. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your shipment using this tracking number on the Redex website.

9. Shipping Delays:

  • While we strive to meet the estimated delivery times, please note that shipping delays may occur due to unforeseen circumstances such as customs processing, weather conditions, or other factors beyond our control.

10. Shipping Restrictions:

  • Some products may be subject to shipping restrictions based on local regulations. We will notify you if any such restrictions apply to your order.

11. Contact Us:

Thank you for choosing ThatGirl Hair Extensions. We appreciate your trust in us and hope you enjoy our high-quality hair extension products!

 

ThatGirl Hair Extensions

Be that girl. Securely.